Refund policy

Returns

We accept returns on prints and stickers within 30 days of delivery. Items must be unused and in their original condition and packaging. To start a return, contact us at lowelab@pm.me with your order number.

Original paintings are one-of-a-kind and are final sale, except in the case of damage in transit (see below).

Damaged or incorrect items

If your order arrives damaged or you receive the wrong item, contact us within 7 days of delivery with photos of the item and packaging. We will replace the item or issue a full refund, including shipping.

Refunds

Once we receive and inspect your return, we will notify you and issue a refund to your original payment method within 10 business days. Return shipping costs are the customer's responsibility unless the item arrived damaged or incorrect.

Exceptions

Custom and commissioned artwork is final sale.

Questions? Email lowelab@pm.me.